Shift 2 Managed Services
Shift 2 Managed Services
MANAGED SERVICES & SUPPORT
Sometimes you may need an extra pair of knowledgeable hands to assist you in getting the job done.
Our managed services team is a professional and experienced team that will work together with your teams to boost their capacity and speed to deliver apps, dashboards, and processes, increasing the number of apps that can be delivered, with a shorter time-to-market while reducing costs and risks.
We’re here to assist you with 3 different services:
Project Managed services
Is your project management team having a hard time keeping track of compliance and troubleshooting issues with your projects?
We’ve developed a Project Consultancy Practice to assist your PMO/PM Team in time-consuming activities such as tracking compliance and providing support in Project Online/Server. This way, you focus on high-level activities such as data quality and stakeholder management. With our services, you will have quality and updated project data so your stakeholders can confidently access dashboards and make decisions.
Maintaining relevant project data up to date is a full-time job, and it is just one of the many roles that a modern PMO must perform. Our team can work with your PMO team to understand compliance issues and help your PMs to fix the data before they become an issue.
Power Platform managed services
We have a large certified team dedicated to the Microsoft Power Platform, organized for the fast delivery of great looking apps that address your business need.
We have a team standing by to assist you with the following technologies:
- Power Apps;
- Power Automate;
- Power BI;
- Microsoft Teams.
Support Services
We can provide you with peace of mind regarding questions, troubleshooting, and issue-solving if anything goes wrong with the Power Platform or Project solutions.
We have a team of certified professionals that can give you contextualized support with custom SLAs as well as assist you with not only out of the box features, but also configurations, looking at the code/formulas of your solutions and helping you to solve issues.
We offer 3 different support services options, depending on the SLA and software improvement packages you need.
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